![]() ![]() The company also noted that some customers might be able to recover their data from iPhone or iPad backups. The statement clarifies that the issue specifically affected Lightroom mobile users without an Adobe cloud subscription, as well as subscribers with photos and presets that hadn’t been synced to the Adobe cloud at the time of the update. “We sincerely apologize to any customers who have been affected by this issue,” Flohr wrote.Īdobe has since released a statement, which largely repeats Flohr’s comments. The update won’t help anyone who’s already been impacted. ![]() Per Flohr, the company has released another update “to prevent this issue from impacting additional customers.” However, the photos can’t be recovered, according to Flohr. Adobe representative Rikk Flohr acknowledged and apologized for the snafu in a forum post yesterday.
0 Comments
Leave a Reply. |